UndieGuys will happily replace or refund any product within 90 days of purchase. To request a return just fill out the form below and we’ll send you instructions on how to return it.
If you change your mind or chose the wrong size, we’ll give you one free exchange – just send us your old products and we’ll ship your new ones out free of charge when we receive them.
To speed things up you can purchase your replacement product now as a new order, and send the old ones back to us later for a refund. There are no restocking fees if you choose this option.
You’ll receive a voucher that can be used for 12 months for the order price, less any additional shipping service costs (express or signature).
Refunds incur a restocking fee of $3.00 per item plus the cost price of shipping the product(s) to you.
You will need to pay for the shipping costs to return a product to us, except where the product is faulty or we sent you the wrong one.
We’re unable to accept products that aren’t in original condition – that’s unworn and including all packaging and attached tags.